How To Handle Even The Most Challenging People
Have you ever experienced problems trying to engage and teach challenging audiences or classrooms? If you haven’t, you probably will at some point…Take a look at these free articles and videos and learn how to finally handle those pesky distractions once and for all.
How to Sidestep a Power Struggle with a Student
How do you handle a trainee that spitefully tries to resist everything you ask them to do? How about the student that hurls put-downs, slurs, insults or rude behavior at you and others to get their way? These are called...READ MORE
Why Giving Hecklers Too Much Attention Fuels Their Fire
Since you are reading this, I’ll bet you have had a heckler in your room, and you probably know how they can harass instructors. They can make you feel annoyed, provoked, challenged and even threatened. Why do they heckle?...READ MORE